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Frequently asked questions

We have a selection of questions below which we have split into categories. As Paddlesports and Angling have more indepth rules we also have separate pages dedicated to these sections alongside the questions below.

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Am I able to pay for my membership without having a Paypal account?
    Yes, you can pay via credit/debit card. When you get to the 'Log into Paypal page', scroll down and instead of clicking the 'Log in' button, click the 'Pay by debit or credit card' button.
  • Who can I contact for help with Club related items?
    Our Club Support Officer will be able to help you with any queries you may have. Please email info@mwbc.org.uk and he will contact you as soon as possible.
  • How do I join Manvers Waterfront Boat Club and what does it cost?
    Becoming a member is all done online via our Memberships tab on this website. All price options are shown here and memberships run for a full 12 months from the date of joining.
  • Can I upgrade to family membership?
    Yes you can easily do this within your membership account on webcollect. In the 'My Subscriptions' section there is an upgrade option from single to family member.
  • Can anyone use the lake?
    We are a members club and in order to use the lake you need to join. Please see our membership page: Membership | MWBC
  • What's included in my membership?
    Your annual membership fee allows you to access all sections of the club, both water and land based. There are no other associated costs for all standard club sessions (including angling).
  • How do I book onto a session?
    All sessions need to be booked online. This is to make sure that there is equipment available for you (if required) and for Health & Safety reasons - we need to know who is on the water at all times. We have produced a handy 'New Members Welcome Pack' for you to download as a pdf which goes through step by step on how to book on - see our downloads tab on this website. Downloads | MWBC
  • Can I camp overnight?
    No overnight camping is allowed on site. NB: Occasionally we will allow camping for an approved event only which must be booked on via webcollect.
  • How much is car parking?
    Any members of Manvers Waterfront Boat Club get free parking included in their membership (your registration number is entered onto our system and we have 'number recognition cameras'). For any other visitors the costs are: Up to 2 hours - £2 2 to 4 hours - £3 All day - £4 Please note: Car park locked at 8pm All vehicles left at owners risk
  • If I join will I be able to use my own SUP/kayak/canoe during the day, outside the club sessions?
    You can use the lake every day (unless we have an event on) if you have your own equipment/bouyancy aid. You would still need to be a member and book on so we know who is on the water at all times. In order to do this you first need to have been assessed by one of coaches and book onto a 'Start Award Introduction to Paddlesport' for safety reasons. This is a 1 hour session with a coach. The sessions are made available on Sunday evenings once the availability of the volunteer coaches is known. (If no session dates are showing there are none available at that time - email the paddlesports section to find out when the next ones are - ​paddlesport@mwbc.org.uk). https://webcollect.org.uk/mwbc/event/2024-start-award-introduction-to-paddlesport The above link will only work once you are a member and logged in to Webcollect (if you are not logged in you will not see all of the sessions).
  • How do I get assessed (signed-off) for paddling on the lake?
    Before you can use the whole of the lake you would have to book onto a 'Start Award Introduction to Paddlesport' for safety reasons. This is a 1 hour session with a coach. The sessions are made available on Sunday evenings once the availability of the volunteer coaches is known. (If no session dates are showing there are none available at that time - email the paddlesports section to find out when the next ones are - ​paddlesport@mwbc.org.uk). https://webcollect.org.uk/mwbc/event/2024-start-award-introduction-to-paddlesport Until you have done one of these sessions you can just book onto a 'General Paddling' session which lets you go on the water yourselves but only in a shallower area at the front of the lake: https://webcollect.org.uk/mwbc/event/2024-general-paddling-1 The above links will only work once you are a member and logged in to Webcollect (if you are not logged in you will not see all of the sessions). You can't just turn up to sessions as we only have a limited number of equipment so you have to book your place online so we can ensure there is a board/craft available for you. They do get booked out quickly in the height of the summer. When you are down at the lake, speak to a coach about the introduction and assessment and they may be able to help you further.
  • Do I need to clean my kit if I go to another lake?
    It is good practice to clean your equipment between lakes. Please click on this link for further information.
  • Are there any extra costs for children / family paddle boarding if I pay for family membership?
    There are no extra costs for the standard sessions for paddle boarding on the family membership. It covers you for 2 adults and up to 3 children. You would have to book onto the session to ensure equipment is booked. Younger children can go on the same board as you or we also have double sit-on top kayaks. Paddlesport sessions are Tuesday and Thursday evenings (during the lighter nights in the summer) and Saturday mornings. See the 'Paddlesports' section on 'Webcollect': Manvers Waterfront Boat Club: Paddlesport Event (webcollect.org.uk) Make sure you are logged into your account in webcollect or you won't see all of the sessions.
  • Are dogs allowed on the water?
    Dogs are allowed on the water with you if it's your own kit. We recommend they wear a buoyancy aid. They are not allowed on the club kayaks/paddleboards/canoes etc.
  • Can I paddle on the lake as a non-member (even if I have my own equipment)?
    No, you have to be a member to use the lake. In peak season we aim to put 'Try it sessions' on for non members. The coaches are all volunteers and do try and put a 'try it' afternoon on every month. These will be advertised on facebook @ManversBoatClub No unauthorised craft are allowed on the lake for safety reasons. Join the club and take part in a wide range of activities safely, under our guidance. If you have your own equipment you still need to be a member and book onto the water (we don't have daily launch fees).
  • Can I swim in the lake as a non-member?
    We have 'Open To All' swim sessions (summer season only) on Wednesday nights from 6:00 - 7:30pm and Saturdays 8:00 - 9:00am. These need to be booked online - see our 'Open Water Swimming page'. If you are planning on coming on a regular basis then our annual membership is excellent value at £85 and then you have at least 7 sessions a week to choose from. No unauthorised swimming or inflatables are allowed on the lake for safety reasons. Join the club and take part in a wide range of activities safely, under our guidance.
  • Do I need to complete an assessment to swim in the lake once I have become a member?
    Yes you can book these via webcollect within our Swimming section. They start when the water temperature warms up in May. There is a small one off fee for this assessment. Please note: You will only see all of the sessions if you have logged into webcollect
  • How do I book an induction to get assessed for the open water swimming?
    The swimming sign-off sessions start in May on Wednesday evenings and Saturday mornings. Yes you can book these via webcollect within our Swimming section. There is a small one off fee for this assessment.
  • Do you swim through the winter?
    For signed off members we do swim through the winter, 365 days a year. For non-members, we have 'Open Water Dipping Sessions' most Fridays throughout the winter.
  • Do you hire wetsuits?
    Yes. Please email Gavin.king@mwbc.org.uk for further information/booking.
  • What do I need to wear?
    Please wear a brightly coloured hat for all sessions. Wetsuits are not mandatory but you must have a tow float if you don't wear one.
  • I have long hair, do I need to wear a swim hat still?
    Yes, everyone has to wear a brightly coloured hat for safety reasons. Swim hats are available to buy (from various outlets) for longer hair if you struggle with the standard ones.
  • Do I need to be a member to fish the lake?
    Yes, we are a members club and everyone who fishes the lake must be a member. We used to offer 'day tickets' for non-members but these are no longer available.
  • Do I need to clean my kit if I go to another lake?
    It is good practice to clean your equipment between lakes. Please click on this link for further information.
  • How do I find out the 'gate codes'?
    The gate codes will be sent to you in your booking confirmation email when you book your session online.
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